Ensure high uptime for approximately 150 end-user systems (desktops, laptops, and MacBooks) while providing support across hybrid environments in Bangalore and Mumbai.
Manage and maintain network connectivity in your Mumbai office, ensuring seamless operations across ISPs, firewalls, and end-user devices.
Implement and manage IT policies related to employee protocols, regular backups, WFH policies, hardware/software procurement, and license management.
Conduct regular backups and virus scans to ensure data integrity and system security while monitoring software and hardware inventory.
Oversee the management of local NAS drives for efficient sharing and access control across users.
Perform periodic audits of systems, backups, and licenses to maintain compliance and optimize performance.
Offer prompt troubleshooting for IT issues impacting end-users.
Manage credentials, SSL certificates, and backups on your Google Cloud and AWS environments.
Adobe XD
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Figma
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React
Angular
Vue.js
Axure
Marvel
Balasamiq
UserTesting
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Hotjar
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Hotjar
You can reach us anytime via info@smallarray.com